Quiz 3 Study Guide

Listening v. Hearing

Message Distortions 

Five Stages of Listening (Hearing, Selection, Interpretation, Evaluation, Responding)

Active Listening

Improving Listening Skills

Audience Analysis

Demographic Information (ethnic/cultural background, gender/sexual orientation, age, religious affiliation, socioeconomic status, relational status)

Audience's relationship to the topic

Environment for the Speech

Audience's expectations

Collecting Audience information

Avoiding Stereotyping

Benefits of Audience Analysis and Adaptation

Types of Audio/Visual Aids

Advantages and Disadvantages of Visual Aids

Preparing Visual Aids

Using Visual Aids

Effective PowerPoint Presentations

role of research
factual examples
hypothetical examples
guidelines for using statistics
evaluating websites
source citations
source citation verbs
tests of evidence (recent, reliable, relevant)
works cited page